FAQ

Safety precautions implemented per state guidelines:

• Per CDC guidelines, masks no longer required for vaccinated members and staff.
• State of the art MERV 17 air purifiers have been installed.
• Touchless scan for no contact check-in.
• Members and Staff are required to “self monitor”, and if any symptoms they are required to stay home
• Members required to wipe down equipment both before AND after use
• We will have staff specifically to monitor and conduct additional cleaning and disinfecting as needed throughout operating hours.
• We’ve increased our cleaning frequency & disinfecting protocols on all equipment and hard surfaces, tables, counters, door handles, and are paying extra attention to items that are frequently touched.
• Multiple sanitizing stations clearly marked throughout the gym. Including the entrance and exit.  Sanitation stations have been increased with Spray bottles, paper towels, disinfecting wipes, and hand sanitizer.
• Staff has been properly trained on all new protocols prior to opening.

Our new safety video will be available for all members and staff. Our top priority is health and safety, and we take this responsibility seriously. As a team, we will continue to work together. We will continue to monitor and follow directions from the Contra Costa County Health Services and provide updates as necessary. Our members and staff’s health is a priority.

To access your account online account please visit:

https://deltavac.clubautomation.com/

Delta Valley Health Club is contracted with Club Automation in terms of processing & collecting all agreements.  You may contact Club Automation directly in regards to your terms & agreements at 1-877-850-5053 or contact us at (925) 240-2990

DVHC, Brentwood:
Monday-Thursday 4:30am-10:30pm
Friday 4:30am-9:00pm
Saturday-Sunday 6:00am-4:00pm

DVF, Discovery Bay

Monday-Thursday 6:00am-8:00pm
Friday 6:00am-5:00pm
Saturday 7:00am-12:00pm
Sunday – Closed

Everything is open!

If you would like to place your membership on hold, you may do so for one to six months (billing will automatically resume on the date the hold expires), or for cancels, it needs to be done in writing by either filling out a membership status change, or resignation form at the service desk, or by certified letter.

As per stated in our agreements, ALL account changes need to be done in writing by doing one of the following:

1. Filling out the forms at our facility
2. Certified Letter via USPS to

120 Guthrie Lane
Brentwood, CA 94513
Attn: Cancellations

Updates will be posted on our website and via social media. Download our free mobile app.

Your memberships will be extended to cover the time of the closure.

Late or Returned Item Charges. A Late Fee of $35 will be assessed for returned checks, insufficient
funds, closed accounts, frozen or declined credit cards or similar circumstances, which result in late
or delayed payment to Delta Valley Health Club. Member is responsible for providing accurate and
updated information on their EFT account to insure timely receipt of payment. Delta Valley Health
Club reserves the right to re-attempt collection of Member’s outstanding balance until such time as
Member’s account is current.