Any Questions? Call Us: 925-240-2990
Delta Valley Health Club will be re-opening Tuesday, March 16th. We will be updating ongoing communications through our website and social media outlets as things continue to develop. You can access your account at deltavac.clubautomation.com . Once you are on the main page you scroll down and you will find ( Access my Account) it will ask for your email to reset your password . We are committed to your health and safety and will continue to adhere to the Center for Disease Control guidelines and any other applicable safety guidelines. We encourage you to also visit the Contra Costa County Health Services website at https://cchealth.org/coronavirus/. Additional information can be found on the Centers for Disease Control website at: https://www.cdc.gov/coronavirus/.
Thank you for your patience. Your health is important to us and we appreciate your understanding. Stay safe and healthy.
Best of health,
Safety precautions implemented per state guidelines:
Our new safety video will be available for all members and staff. Our top priority is health and safety, and we take this responsibility seriously. As a team, we will continue to work together. We will continue to monitor and follow directions from the Contra Costa County Health Services and provide updates as necessary. Our members and staff’s health is a priority.
Delta Valley Health Club is contracted with Club Automation in terms of processing & collecting all agreements. You may contact Club Automation directly in regards to your terms & agreements at 1-877-850-5053.
Your sessions will be available to you when we reopen. The expiration date on accumulated sessions will be extended to cover the time of the closure. During this time, we are offering a complimentary Freeze on your membership, waiving the standard $15 monthly fee.
If you have questions regarding your account or membership, please contact us at firstname.lastname@example.org
M-Th 9:00am-12:00pm ; 4:00pm-8pm
Friday & Sat 9:00am-12:00pm
Sunday – Closed
Due to guidelines, the following services are temporally unavailable until further notice: Steam + Sauna rooms, rock wall, family time, and the Discovery Bay location (opening May 3rd) We will be opening in phases, please continue to check the website for our class schedules, as there will be ongoing changes.
Yes. Operating costs never stopped and have increased due to COVID-19 operating guidelines.
All Membership billing will resume on October 15, 2020 (pro-rated for half of the month) and your membership will be extended to cover the time of the closure. Dues will now be billed regularly on the first of every month, starting November 1st. If you have a Paid in Full membership, the end date will be extended to cover the time the clubs were closed. This includes all billings for fitness, personal training, and Pilates, as well as annual/enhancement fees if applicable.
Our policy is to hold your account for up to 6 months at no charge (due to COVID-19, we are waiving the $15 monthly fee). This needs to be done in writing by either filling out a form at the desk, or emailing email@example.com. Billing will automatically start again on the date the hold expires.
As per stated in our agreements, all account changes need to be done in writing by doing one of the following:
120 Guthrie Lane
Brentwood, CA 94513
Our staff will monitor behavior and kindly coach/remind members they are responsible for following state guidelines and DVHC does not take this lightly. If members are non-compliant, we will be forced to revoke memberships.
Updates will be posted on our website and via social media. Download our free mobile app.
Your memberships will be extended to cover the time of the closure.
Late or Returned Item Charges. A Late Fee of $35 will be assessed for returned checks, insufficient
funds, closed accounts, frozen or declined credit cards or similar circumstances, which result in late
or delayed payment to Delta Valley Health Club. Member is responsible for providing accurate and
updated information on their EFT account to insure timely receipt of payment. Delta Valley Health
Club reserves the right to re-attempt collection of Member’s outstanding balance until such time as
Member’s account is current.